You are here: Home » FAQ

FAQ Category

FAQ

  • Q What is time of delivery?

    A Since our products are produced according to each specific order, the delivery period will be 15days after confirmation of order. If it is small or sample order, please do check with us about whether we have ready goods in stock to make delivery as soon as possible.
  • Q What about quality assurance?

    A We offer one year warranty period beginning from the time of shipment for medical equipment, Per minor problems, we can provide free spare parts for replacements, Per serious problems, we can make replacement of free charge. But if the machine is damaged due to rough handling during the transportation, we are free of any responsibility, but we will still provide help to the buyer issue claims against the shipping company or insurance company, thus all the spare parts or expenses should be borne by buyer. The company is ISO 13485 certified. The Free Sale Certificate, if required, is sent while complying with an order.
  • Q What about the price level?

    A
    We are confident that our prices are competitive compared with those at the same quality level, since we have stayed in this filed more than 10 years. And we always adhere to the principle of provide top quality products with competitive prices. We have already established our good fame in many countries, especially in Africa, Middle East, European, Asia and South American through year after year efforts.
  • Q What is payment terms?

    A T/T in advance, LC, Paypal etc.
  • Q Which shipping company usually using?

    A We have our own logistic and we can deliver to client’s broker in China. And we offer different terms, EXW, FOB, CNF, DDP etc.
Contact Us
Contact Us

Telephone

+86-025-86160015

WhatsApp

+8615950453904

Add

First Floor West, Building 4, Gaohu Road, Jiangning District, Nanjing City
Quick Links
Home
Product Category
Surgical&ICU Equipment
Dental & ENT Equipment
Dialysis Department
Other Links
Why Choose Us?

Quick Links

Other Links

Copyright © 2025 LONG MEDICAL TECHNOLOGY
CO., LTD. All Rights Reserved.